Useful information



Our theatre is fully accessible with the Box Office situated on the ground floor. Our volunteers will be happy to help with your access requirements – just let us know when booking. Access to a hearing induction loop is also available.

Bar & Café

Our fully licensed Bar & Café normally opens an hour before every performance.

Car Parking

There is ample, free parking that has recently been extended to the rear of the building.


Tickets for selected shows are available at a concessionary rate. Concessions are available for under-16’s, full-time students and senior citizens.

Phoenix Membership

A yearly membership costs £10.00 for adults, £7.50 for concessions and £20.00 for a family. In addition to a £1.00 discount on selected shows, members will be sent regular newsletters and brochures. To join as a member, please e-mail for more information.

Rob’s Theatre Club

Sign up at here – it’s free! Members receive exclusive discounts on selected shows, a complimentary glass of wine and opportunities to meet the cast and company. Look out for the ‘Rob’s Theatre Club sign.


Tickets can be booked by telephone on 01420 472664, in person or on-line at Reservations must be paid within 48 hours or your tickets may be resold (please note a £1.00 transaction fee will be charged for credit & debit card payments).


Free Wi-Fi is available.